Frequently Asked Questions
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Do you offer free estimates?
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Yes! We offer free estimates for painting and finish carpentry projects. We’ll discuss your goals, review the work needed, and provide a detailed estimate. Use our Schedule An Estimate button to choose a time that works for you.
What is the payment process?
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Most projects require a 30% deposit at the start of work, with the remaining balance due upon completion. Larger projects may include progress payments. Your proposal will outline the payment schedule and any applicable payment processing fees before you approve the work.
We accept cash, credit cards, check, ACH, and Zelle.
What if I want to change the color after approving it?
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Please let us know as soon as possible. If we haven’t purchased the paint or started the affected work, we may be able to make the change without additional cost. Once paint has been tinted or work has begun, a color change may require additional charges for materials and labor. We’ll explain the cost and obtain you approval before proceeding.
Do you match competitor’s prices?
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What if I need additional work that isn’t included in my estimate?
How long will it take to paint my home?
Do you offer a warranty?
How should I prepare for my painting project?
We don’t offer price matching, but we’re happy to review another estimate with you to help compare scope of work, preparation, paint products, and number of coats. These details make a significant difference in both price and the finished result.
If you request additional work, or we discover an issue that requires work beyond the agreed scope, we’ll provide a written change order explaining the work and its cost. You’ll have the opportunity to review and approve it before we proceed. We’ll also discuss any effect on the project schedule.
Timing depends on the size of your home, the surfaces being painted, the preparation needed, and the scope of work. Smaller projects may take a day or two, while larger projects take longer. Exterior schedules also depend on weather and drying conditions.
Yes! We offer a two-year limited workmanship warranty covering peeling, blistering, or chipping paint caused by defects in our workmanship. Covered repairs include labor, paint, and necessary preparation materials at no charge to you. Exclusions apply. Please visit our Warranty page for complete coverage details.
Before we begin, we’ll explain what needs to be moved or cleared and confirm which preparation tasks our crew will handle. Please remove fragile items and valuables from the work areas and arrange to keep pets safely away from active work. Visit our project preparation page for ore details.